For a smooth adoption of self-service journeys by consumer, it is crucial that self-service equipment is readily available at all times.
With the shift from fuel to convenience, the relevancy of loyalty programs is evaporating. Fuel retailers must look for other ways to retain customers and differentiate.
Forrester and Diebold Nixdorf discusses the future of retail and the characteristics of a technology foundation that support this future best, in this Mindshare.
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